Shipping policy
Last Updated: [20 July 2024]
Thank you for shopping with Antar-Sci! We want to make sure that your online shopping experience is as smooth and hassle-free as possible. Please take a moment to review our shipping policy.
1. Order Processing:
- All orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation.
- Orders placed before 4.00 PM IST will be processed on the same business day.
2. Shipping Destinations:
We currently ship to addresses within India only.
3. Shipping Methods:
- We offer standard shipping and express shipping options.
- Standard shipping generally takes 5 business days for delivery.
- Express shipping ensures faster delivery and usually takes 3 business days.
4. Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the shipping method selected during checkout.
- Free shipping may be available for orders above a certain amount, as specified on the website.
5. Order Tracking:
- Once your order is shipped, you will receive an email with tracking information.
- You can also track your order by logging into your account on our website.
6. Undeliverable Addresses:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for orders with incorrect or undeliverable addresses.
- If an order is returned due to an incorrect address, the customer is responsible for any additional shipping charges.
7. Delivery Timeframe:
- The estimated delivery time provided during checkout is based on business days and is not guaranteed.
- In general delivery takes 7-8 days from the date of processing the order.
- Delays may occur due to unforeseen circumstances, such as natural disasters, shipping partner or other external factors.
8. Shipping Partners:
We work with reliable shipping partners to ensure the timely and secure delivery of your orders.
9. Shipping Holidays:
Our shipping partners observe certain holidays, and orders may not be processed or delivered on these days.
10. Contact Information:
If you have any questions about your order or our shipping policy, please contact our customer service team at care@antarsci.com
11. Changes to the Shipping Policy:
Antar-Sci reserves the right to modify this shipping policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for choosing Antar-Sci for your online shopping needs!